Introduction
Welcome to Arctic Electricians. This privacy policy outlines how we collect, use, protect, and disclose information gathered from our users through our website, built on WordPress with the Gravity Forms plugin.
Information Collection and Use
Information You Provide
- Contact Forms: When you fill out a form on our website to contact us, we collect the information you provide, such as your name, email address, and any other details you choose to provide. This information is stored in our database indefinitely and is used to respond to your inquiries.
- Newsletter Sign-Up: If you sign up for our newsletter, your email address will be added to our Customer Relationship Management (CRM) system for future communications.
Automatically Collected Information
- Google Analytics: Our website uses Google Analytics to collect information about your interaction with our site, such as the pages you visit and the time spent on those pages. This information is used to improve our website’s functionality and user experience.
- Advertising Platforms: We use advertising services provided by platforms such as Facebook, Instagram, and Google. These services may include conversion tracking codes that collect data about your interaction with our ads. This data helps us evaluate the effectiveness of our advertising campaigns.
Embedded Content from Other Websites
- Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited those websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
SMS Communications and Consent
By submitting this form and signing up for texts, you consent to receive text messages from Arctic Electricians at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.
Arctic Electricians will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
Data Storage and Security
We take the security of your data seriously. The information collected through our website is stored securely with our web host and is only accessible by authorized personnel. We implement a variety of security measures to maintain the safety of your personal information.
Use of Cookies
Our website may use “cookies” to enhance user experience. Cookies are small files placed on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties, like our web host, who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also share data with advertising platforms for the purpose of conducting and analyzing our advertising campaigns.
Changes to This Privacy Policy
Arctic Electricians has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Arctic Electricians
775-588-9232